Terms of Service

01These terms

This website, disruptivebusiness.co, is operated by DISRUPTIVE ENTREPRENEURS PTE. LTD., a company incorporated in Singapore ("we", "us", "our"). These Terms of Service govern your use of the website and any call you book through it.

By using this website, or by submitting a form on it, you agree to these terms. If you do not agree with them, please do not use the website.

These terms should be read together with our Disclaimer and our Privacy Policy, which form part of them.

02Changes to these terms

We may update these terms as our business, our tools or the law change. The version published on this page at the time you use the website is the version that applies to you. The date at the top shows when it was last updated. Please check it from time to time.

03Who may use this site

You may use this website only if you are at least 18 years old and able to enter into a binding contract. This website is aimed at business owners and people acting on behalf of a business, not consumers buying for personal use.

If you use this website or book a call on behalf of a company, you confirm that you are authorised to do so and that the company is bound by these terms.

04What we provide here

This website does two things: it explains how we help business owners convert more of the enquiries they already pay for, and it lets you register for a free introductory review call (the "Leak Review").

Everything published here is general information and commercial opinion. Nothing on this website is an offer capable of acceptance, and nothing here obliges us to provide services to you. We may decline any registration or enquiry, without giving a reason.

05Booking a call

When you register and book a call:

• You agree to give accurate information about yourself and your business. We rely on it to prepare, and a review built on wrong figures is worth nothing to either of us.
• The call is free, has no obligation attached to it, and is scheduled for approximately 20 minutes.
• You may reschedule or cancel using the link in your confirmation. Please give us reasonable notice so we can offer the slot to someone else.
• If you do not attend and do not tell us, we may decline to rebook you.
• We may reschedule or cancel a call ourselves if we have to. If we do, we will tell you as soon as we can and offer another time.
• We will not record the call unless we tell you at the start and you agree. You may decline, and the call will go ahead unrecorded.
• The call may include a description of our paid services. You are under no obligation to buy anything, then or later.

06Paid services

No paid engagement begins, and no fee becomes payable, until both sides have signed that agreement.

07Confidentiality

Your information. To review where your enquiries are being lost, you may show us figures, records, screenshots or documents about your business. We will keep that information confidential, use it only to carry out the review and advise you, and not disclose it to anyone outside our business except as described in our Privacy Policy or as the law requires.

This does not apply to information that is already public, that we already knew, or that we receive lawfully from someone else without a duty of confidence.

You are responsible for making sure you are permitted to share whatever you show us — in particular where it contains personal data about your own customers or staff.

Our information. Our methods, frameworks, checklists, templates, pricing and anything else we show you that is not published publicly are confidential to us. You may use them inside your own business. You may not publish them, sell them, or pass them to a competitor of ours.

08Our intellectual property

All content on this website — text, layout, design, graphics, charts, calculators, code, our name, our logo and our frameworks — belongs to us or is licensed to us, and is protected by copyright and other intellectual property laws.

You may view the website and print or download extracts for your own internal business use. You may not otherwise copy, republish, sell, adapt, translate or distribute any part of it, or remove any notice of ownership, without our written permission.

No licence or right in our intellectual property is granted to you except the limited right to use the website as set out here.

09Acceptable use

You agree not to:

• use the website for anything unlawful, fraudulent or harmful;
• submit false details, or register on behalf of someone without their permission;
• scrape, harvest, crawl or copy the website by automated means, or use it to build a competing product or to train a machine-learning model, without our written permission;
• attempt to gain unauthorised access to the website, its servers or any connected system;
• introduce malware, or do anything that damages or overloads the website or interferes with anyone else's use of it;
• reproduce our content, in whole or in substantial part, for commercial purposes.

10What you send us

You keep ownership of the material you send us. You confirm that you have the right to send it and that it does not infringe anyone else's rights.

If you give us feedback, suggestions or ideas about our services or this website, you agree we may use them freely, without any obligation or payment to you. This does not affect the confidentiality of your business information under section 7.

11No guarantee of results

Nothing on this website or said on a call is a promise, projection or guarantee of any particular result in revenue, profit, sales, close rate or leads. The example figures we use are illustrations chosen because they are easy to follow, not typical results and not data about your business.

Our full Disclaimer sets this out in detail and forms part of these terms.

12Third-party services

We use third-party tools to run parts of this website and our calls — scheduling, email, video calling and analytics among them. Those services have their own terms and privacy policies, and we are not responsible for them or for their availability. A link to another website is not an endorsement of it.

13Availability of the site

We try to keep the website available, but we do not guarantee that it will be uninterrupted, error-free or secure. We may change, suspend or withdraw all or part of it at any time, without notice, and we are not liable to you if we do.

You are responsible for the arrangements you need in order to access the website, and for making sure anyone who accesses it through your connection knows these terms.

14Your privacy

How we handle personal data is set out in our Privacy Policy, which forms part of these terms. Registering for a call does not put you on a marketing list; we only send marketing messages if you separately agree to receive them.

15Limitation of liability

The website and the free call are provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions and terms implied by statute or common law.

To the fullest extent permitted by law, we are not liable for:

• loss of profit, revenue, business, opportunity, goodwill, data or anticipated savings;
• any indirect or consequential loss; or
• any loss arising from your reliance on information on this website or given on a free call.

Where liability cannot be excluded, our total liability to you arising out of the website or the free call — whether in contract, tort (including negligence) or otherwise — is limited to SGD 100. Liability for any paid engagement is dealt with in the separate written agreement for that engagement.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

16Indemnity

You agree to indemnify us against any claim, loss, damage, cost or expense we suffer arising from your breach of these terms, your misuse of the website, or your sharing with us of material you were not permitted to share.

17Suspending access

We may suspend or withdraw your access to the website, decline a booking, or end a call, if we reasonably believe you have breached these terms or acted abusively towards our team. Where it is practical and appropriate, we will tell you why.

18General

• Entire agreement. These terms, with the Disclaimer and Privacy Policy, are the whole agreement between us about the website and the free call, and replace anything said before.
• Severability. If any part of these terms is found to be unenforceable, the rest continues to apply.
• Waiver. If we do not enforce a right straight away, we do not lose it.
• Assignment. You may not transfer your rights under these terms. We may transfer ours if our business is sold or reorganised, provided your rights are not reduced.
• No partnership. Nothing in these terms creates a partnership, joint venture, agency or employment relationship between us.
• Third parties. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of them.
• Events outside our control. We are not liable for failure to perform caused by something beyond our reasonable control.

19Governing law

These terms, and any dispute or claim arising out of them or out of your use of this website, are governed by the laws of the Republic of Singapore. You and we submit to the exclusive jurisdiction of the courts of Singapore.

20Contact us

Questions about these terms: